These are ACCA F5 (PM) Performance Management MCQs for Part-A of the Syllabus “Information, technologies and systems for organisation performance”.

These multiple-choice questions (MCQs) are designed to help ACCA F5 students to better understand the exam format. We aim to instill in students the habit of practicing online for their CBE exams. By doing so, students can reduce exam stress and prepare more effectively.

Please note:

Students should not attempt these MCQs until they have studied the entire chapter.
All questions are compulsory, so please do not skip any.

We hope that these MCQs will be a valuable resource for students preparing for the ACCA F5 (PM) exam.

INFORMATION ABOUT THESE CBE MCQs Test/Quiz

Course:	ACCA – Association of Chartered Certified Accountants
Fundamental Level:	Applied Skills
Subject:	Performance Management
Paper:	F5 – PM
Chapters and Topics covered:	Management information systems, Uses and control of information, Big data and data analytics
Syllabus Area:	A – “Information, technologies and systems for organisation performance”
Questions Type:	CBE MCQs
Exam Section:	Section A

Syllabus Area

These Multiple Choice Questions (MCQs) cover the Syllabus Area Part A of the Syllabus; “Information, technologies and systems for organisation performance” of ACCA F5 (PM) Performance Management Module.

Time

These MCQs are not time-bound. Take your time and solve them stress freely. Pay proper attention and focus. Do not rush or hesitate.

Result

Students will get their F5 CBE MCQs Test results after they finish the entire test. They will also be able to see the correct and incorrect answers, as well as explanations for the incorrect questions.

Types of Questions

MCQs: Choose one from the given options.
Multiple choice: Choose all those answers which seem correct/ or incorrect to you, as per the requirement of the question. Keep your eye on the wording “(select all those which are correct/ or incorrect)“.
Drop-down: Select from the list provided.
Type numbers: Type your answer in numbers as per the requirement of the question.

Keywords

/30

1 votes, 5 avg

F5 (PM) - Part A - MCQs - Information, technologies and systems for organisation performance

Course: ACCA - Association of Chartered Certified Accountants
Subject: F5 (PM) - Performance Management
Syllabus Area: A - Information, technologies and systems for organisation performance
Chapters covered: Management information systems, Uses and control of information, Big data and data analytics
Exam Section: Section A
Questions type: MCQs
Time: No Time Limit

INSTRUCTIONS

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REQUEST

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1 / 30

A company's board of directors were recently embarrassed when a very unhappy junior human resources employee emailed details of their salaries to the entire company. An investigation revealed that the human resources director had lent his username and password to the junior employee so that routine maintenance of the human resources database could be conducted whilst the director was on vacation. During the director's vacation, the junior employee had used the director's username and password to access the board's salary records.

Which of the following controls could have helped to prevent this breach of confidential information?

Having a policy of regularly updating the passwords required to access the system

Keeping all the human resource records for salaries on a separate server

Monitoring the database system logs on a daily basis to see what information is being accessed

Building levels of access into the database so that only senior staff have access to board records

2 / 30

Which TWO of the following are true of customer relationship management (CRM) systems?

They allow marketing communication to be tailored to the customer's interests

They analyse a customer's interactions with an organisation throughout the customer life cycle

CRM systems require no staff training

The software subscription and purchase fees are inexpensive

3 / 30

Which of the following statements about management information systems is/are TRUE?

Budgetary control information comes mainly from sources outside the organisation.
An EIS provides an integrated database system for the management of operations.

2 only

1 only

Neither 1 nor 2

Both 1 and 2

4 / 30

Which of the following is NOT an internal source of management information?

Production department records

Personnel records

Detailed time records

Financial statements of competitors

5 / 30

Which TWO of the following are benefits of wireless technology?

Better decision-making

Increased productivity

Increased security

Reduced costs as businesses expand

6 / 30

An education department has a statutory obligation to report on the number of students on site throughout the day. In order to produce this information, a swipe card system has been introduced.13 An education department has a statutory obligation to report on the number of students on site throughout the day. In order to produce this information, a swipe card system has been introduced.

The following table details the costs of the swipe card system in its first year:

	$	Notes
Purchase price of the swipe system (vendor list price)	100,000	Invoiced and paid
Installation costs of the system (negotiated with vendor)	20,000	Invoiced and paid
Pre-launch testing costs (in-house)	17,000	Salaries time spent on testing
	5,000	1,000 cards purchased in the first year
Apportionment of the technology insurance cost	9,000
Salary of clerk employed to collate and distribute swipe card system information	36,000

What is the indirect cost of producing the information required in the first year of the swipe card system?

7 / 30

Big data analytics usually involves the analysis of unstructured data.

Which of the following is an example of unstructured data?

A table of supplier names and addresses

Email communications between a customer and the customer services department

Data tables showing monthly purchases figures

Spreadsheet analysis of annual sales

8 / 30

Which of the following statements about data and information systems is/are FALSE?

In-depth analysis of data on a database in order to identify undiscovered trends or patterns in the data is known as data mining.
Large public databases are a major source of feedback for many commercial organisations.

Both 1 and 2

2 only

1 only

Neither 1 nor 2

9 / 30

Which of the following controls is used to ensure accuracy of data?

Encryption

Dial-back

Firewall

Validation

10 / 30

The following statements have been made about information systems.

Feedback is information produced from a system that is used by management to take action to control further inputs to the system.
Information for benchmarking purposes may be obtained from both internal and external sources.

Which of the above statements is/are TRUE?

2 only

Neither 1 nor 2

Both 1 and 2

1 only

11 / 30

The following statements have been made about data and information.

Automated systems for data capture are generally more reliable than data capture requiring input by individuals.
As a general rule, secondary information is more expensive to collect than primary data.

Which of the above statements is/are TRUE?

Neither 1 nor 2

2 only

Both 1 and 2

1 only

12 / 30

The following costs relate to management accounting information for Kite Co for April 20X8:

Cost	$
Employee time spent filling in purchase requisitions	600
Use of barcodes and scanners to record inventory	200
Storage of sales information no longer needed	400
Time taken by staff to input data into production system	900

What were the total direct data capture costs for Kite Co for April 20X8?

$2,100

$1,700

$200

$800

13 / 30

Which of the following statements about management information system is/are TRUE?

They are designed to report on existing operations.
They have an external focus.

Both 1 and 2

Neither 1 nor 2

2 only

1 only

14 / 30

The following statements have been made about management information and management information systems.

Management information is often produced from transaction processing systems.
The data used in management information systems comes mainly from sources within the organisation and its operations.

Which of the above statements is/are TRUE?

Neither 1 nor 2

1 only

Both 1 and 2

2 only

15 / 30

Coff Co operates a chain of coffee shops. It has an interactive website where customers can leave feedback, and has recently introduced a customer loyalty card that is swiped at the till whenever a purchase is made. Coff Co is keen to make use of this new data.

Which TWO of the following are ways that Coff Co could use the information collected from the website and customer loyalty cards?

Analyse the take-up of targeted promotions

Update its inventory records

Compile branch sales forecasts

Understand individual customer preferences

16 / 30

Which of the following statements about big data is/are True?

Big data can be used to provide insights into costs.
Social media is a source of big data.

2 only

1 only

Both 1 and 2

Neither 1 nor 2

17 / 30

The following statements have been made about operational control.

Budgeting is commonly associated with decision-making at the operational planning level within a management hierarchy.
Operational control decisions in general are more narrowly focused and have a shorter time horizon than management control decisions.

Which of the above statements is/are TRUE?

Both 1 and 2

Neither 1 nor 2

2 only

1 only

18 / 30

Which of the following statements is NOT a benefit of using big data analytics by an online book retailer?

Fewer staff required in the finance function to analyse data

Targeted marketing based on previous browsing history

Better control of inventories from real time inventory reports

Better understanding of customer behaviour

19 / 30

Which TWO of the following are risks of using big data?

Volume of data used

Veracity of data used

The use of real time data

Security of data collected

20 / 30

Data used by the management that has been obtained from an official government source is an example of which of the following?

External secondary data

Internal primary data

External primary data

Internal secondary data

21 / 30

Which of the following statements concerning big data analytics is correct?

Big data analytics relies on digital information

Big data analytics relies on confidential information

Big data analytics relies on verbal information

Big data analytics relies on written information

22 / 30

Which of the following is an example of local networking?

Intranet

Internet

Ethernet

File server

23 / 30

Which of the following systems helps managers to see trends and make strategic decisions?

24 / 30

Which of the following controls help to ensure the security of highly confidential information?

Logical access controls
Database controls
Hierarchical passwords
Range checks

4 only

1, 2, and 3 only

1 and 2 only

1, 2, 3, and 4

25 / 30

Which THREE of the following are the three 'V's associated with big data?

Variety

Visibility

Variability

Verification

Volume

Velocity

26 / 30

Which TWO of the following are ways that big data can be used to improve performance?

Being able to apply target advertising (increasing sales)

Stocking products that customers want (increasing sales)

Reducing the number of data analysts (reducing labour costs)

Costs saved by collecting less data (reducing costs)

27 / 30

Which of the following terms is used to describe an information system that provides senior executives with online access to important information obtained from both internal and external sources?

Executive information system

Management information system

Transaction processing system

Enterprise resource planning system

28 / 30

Which of the following statements about big data is/are True?

Big data analytics enables large quantities of data to be examined quickly.
Big data analytics improves organisational decision-making.
Big data analytics enables cost reduction.
Big data analytics requires adherence to data privacy laws

1, 2, 3, and 4

1, 2, and 3 only

1 and 2 only

4 only

29 / 30

Which of the following statements is/are true?

Enterprise Resource Planning (ERP) systems use complex computer systems, usually comprehensive databases, to provide plans for every aspect of the business.
Enterprise Resource Planning (ERP) systems are accounting oriented information systems which aid in identifying and planning the enterprise wide resources needed to resource, make, account for and deliver customer orders.

1 only

Neither 1 nor 2

Both 1 and 2

2 only

30 / 30

Which of the following combinations describe the purposes of management information?

Planning, negotiating and decision-making

Planning, control and decision-making

Decision-making, negotiating and implementing

Control, decision-making and publication

Your score is