F1 – (BT) – MCQ’s Quiz – #2 | ACCA

1. Which of the following is the person least likely to be requested to fill out feedback forms for use in a 360 degree appraisal of a sales account manager?

2. Upward appraisal is used by some businesses. This involves staff giving their opinions on the performance of their managers. There are problems with this method, which include three of the following.

Can you identify them? (select those which are correct)

3. Bruce has been on a training course to help him develop his negotiation skills and learn some new techniques.

He has been practising three of these back in the office – can you identify them? (select those which are correct)

4. Tuckman identified four stages in group development, which occur in a particular order. What is the order in which the stages occur?

5. A company has established a project team to design a new information system. The team has had a few meetings to discuss how they are going to tackle the work, and who would do what, but some early ideas have been unsuccessful. Group members are still putting forward a number of very innovative ideas, but they often disagree strongly with each other. The group members appear to be dividing into two 'camps' each of which has an unofficial 'leader'. These two individuals agree about very little and appear to dislike each other.

According to Tuckman, which stage in development has the project team reached?

6. Different types of power may be exercised within an organisation any different individuals.

Which type of power is associated with formal authority?

7. What type of appraisal occurs when employees judge managers?

8. Which of the following is NOT a characteristic of a learning organisation?

9. Electronic mail has so many features and advantages that it is easy to forget that there may be limitations associated with it. Can you identify the disadvantages of email from the list below?

(select those which are correct)

10. Data and information come from sources both inside and outside an organization.

Which of the following represent data or information captured from within the organisation? (select those which are correct)

11. Which of the following did Henri Fayol include in his five functions of management?

1. Motivating
2. Co-ordinating
3. Commanding
4. Controlling

12. Vocabulary and style should contribute to the clarity of message in a presentation. It is recommended that short simple sentences are used and the presenter should avoid certain expressions.

Which of following list should be avoided? (select those which are correct)

13. Belbin described the most effective character mix in a team. This involves eight necessary roles, which should ideally be balanced and spread in a team.

A person who is highly strung, extrovert and passionate about the task fits into which of Belbin's roles?

14. Peter Drucker grouped management activities or operations into five categories.

Which of the following is NOT one of those categories?

15. Which of the following is NOT a general aim of an appraisal system?

16. In the context of human resource planning, which TWO of the following documents are the outputs of a process of job analysis?

17. Rensis Likert identifies four management styles. What are they?

18. 'The justification for empowering workers, or removing levels in hierarchies that restrict freedom, is that not only will the job be done more effectively but the people who do the job will get more out of it in terms of growth, challenge, responsibility and self-fulfillment'.

The thinking is in line with which management writer?

19. Which of the following would Herzberg class among 'hygiene factors'?

(i) Salary
(ii) Job security
(iii) Gaining recognition
(iv) Challenging work

20. A 360o (or multi-source) appraisal collects feedback on an individual's performance from sources such as the person's immediate superior and also his or her immediate subordinates. Identify these other sources from the list below.

(select those which are correct)

21. Which of the statements below describes contingency theory?

22. Which of the following are positive aspects of teamworking?

(select those which are correct)

23. Which of the following team member roles is NOT from Belbin's list of group rules?

24. There are many different methods of communication, each with its own features and limitations. Can you identify the three features/advantages of conversation as a communication technique from the list below?

(select those which are correct)

25. The identification within a client company of financial problems, a dominant chief executive, poor internal control, unusual transactions, or a high-technology environment, are all indicative of: