This is ACCA F1 (BT/FBT) Business and Technology multiple-choice questions (MCQs).

These multiple-choice questions (MCQs) are designed to help jin88bet.oneACCA F1 students to better understand the exam format. We aim to instill in students the habit of practicing online for their CBE exams. By doing so, students can reduce exam stress and prepare more effectively.

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Students should not attempt these MCQs until they have finished the entire chapter.
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INFORMATION ABOUT THESE MCQs Test

Course: ACCA
Fundamental Level: Knowledge, FIA
Subject: Business And Technology
Paper: F1 – BT/FBT
Chapter: Personal effectiveness and communication
Chapterks168app.site Number: 23 of the Practice and Exam Kit; and 25 and 26 of the Study Text
Syllabus Area: E – Personal effectiveness and communication in business
Questions Type: MCQs
Exam Section: Sectioic88n A

Number of the Questions

There are 19 Questions in this Online F1 MCQ Test that cover Chapter 23, Personal effectiveness and communication of ACCA F1 (BT/FBT) Business and Tecic88hnology Module.

Time

These MCQs are not time-bound. Take your time and solve them without stress. Pay proper attention and focus. Do not rush or hesitate.

Result

Students will get their F1 CBE MCQs Test results after they finish the entire test. They will also be able to see the correct and incorrect answers, as well as explanations for the incorrect questions.

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Types of Questions

MCQs: Choose one from the given options.
Multiple choice: Choose all answers that seem correct or incorrect, as per the requirement of the question. Keep your eye on the wording “(select all those which are correct/ or incorrect)”ic88.
Dropdown: Select from the list provided.
Type numbers: Type your answer in numbers as per the requirement of the question.

Keywords

1 votes, 5 avg

173

F1 - Chapter 23 - Part E Test - MCQs and MTQs

Write your email to start the Quiz!

1 / 19

You are a sales representative who routinely visits customers in their homes and places of business to present the latest products and take orders (where inventory is available).

Which of the following technology tools will most directly enhance your effectiveness?

Electronic Data Interchange (EDI)

Computer telephony integration

Mobile communications

2 / 19

In the context of work planning and personal development planning, a SMART framework is often used as a checklist of the characteristics of effective goals.

What does the 'M' in SMART stand for?

Measurable

Manageable

Motivational

3 / 19

Which of the following defines coaching?

Developing the individual by helping to build on skills and overcome weaknesses

Offering career guidance in order to maximise the individual's potential

Provision of one-way instruction on formal tasks required to carry out the immediate job

Provision of objective advice to overcome the individual's personal problems

4 / 19

According to Leavitt, which of the following communication patterns is the fastest in terms of problem solving?

Wheel

Chain

Circle

5 / 19

Which of the following statements about non-verbal communication is NOT true?

Non-verbal cues include tone of voice and silences

Non-verbal cues can be used to reinforce or undermine spoken messages

Non-verbal cues are a key source of feedback

People pay less attention to non-verbal cues than to what is being said

6 / 19

The following, with one exception, are potential problems for time management. Which is the exception?

An assertive style of communication

An open door policy of management

A sociable work group

7 / 19

Which of the following areas is NOT an advantage of using email as a communication tool?

Security

Speed

Multiple recipients

Versatility

8 / 19

Which of the following communication mechanisms is designed to improve upward communication?

Team meetings

Team briefings

Notice boards

Organisation manual

9 / 19

Which of the following is NOT an attribute of communication through an informal organisational network or 'grapevine'?

Up-to-date

Fast

Selective

Accurate

10 / 19

What is the technical term given to a fault in the communication process where the meaning of the message is lost 'in translation' from intention to language, or from language to understanding?

Distortion

Redundancy

Feedback

Noise

11 / 19

What name is given to the process whereby an individual defines objectives and formulates action plans for learning with a view to improving his or her own effectiveness?

Coaching

Counselling

Personal development planning

Mentoring

12 / 19

If a supervisor in the Sales department requests the help of the HR Director in a complex disciplinary matter, what direction is the communication flow?

Diagonal

Vertical

Horizontal

13 / 19

When considering a personal development programme for an employee, what should be the first stage?

Planning a learning and development programme

Setting up a competence framework

Broadening the employee's knowledge and experience

Establishing learning targets

14 / 19

In the radio signal model, which of the following shows the correct order in which a message is transmitted?

Feedback, Sender, Decoded message, Coded message, Receiver

Coded message, Sender, Decoded message, Receiver, Feedback

Sender, Decoded message, Coded message, Feedback, Receiver

Sender, Coded message, Decoded message, Receiver, Feedback

15 / 19

Which of the following situations may give rise to a source of positive or constructive conflict?

A dispute focuses attention on individual contributions

Hostility between employees

The task is lost sight of due to individual arguments

16 / 19

Counselling is essentially a/an ......................... role.

Which of the following words correctly completes this statement.

Non-directive

Task-related

Advisory

17 / 19

ABC has promised customer DEF that a product will be delivered on a certain date. The product is in fact delivered nearly a month late. As a direct result DEF misses an important deadline and has to pay penalties.

In what way has ABC failed DEF?

Failed to communicate

Failed to deliver the exact product needed

Failed to meet deadlines

Failed to comply with job specifications

18 / 19

All of the following, except one, are measures for encouraging upward communication in an organisation. Which is the exception?

Exception reporting

Suggestion schemes

Management by Walking Around

19 / 19

Jared is the leader of a virtual team which stays in contact via email. Team members send all messages to Jared, who forwards them to the rest of the network.

Which communication pattern is reflected in this situation?

The wheel

The all-channel

The circle

The 'Y'

Your score is

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F1 (BT) – Chapter 23 MCQ’s (Personal effectiveness and communication) – ACCA