These are ACCA F2 (MA/FMA) Management Accounting MCQs for Part-C of the Syllabus “Performance measurement”.

These multiple-choice questions (MCQs) are designed to help ACCA F2 (MA) students to better understand the exam format. We aim to instill in students the habit of practicing online for their CBE exams. By doing so, students can reduce exam stress and prepare more effectively.

INFORMATION ABOUT THESE MCQs Test

Course: ACCA – Associations of Chartered Certified Accountants
Fundamental Level: Knowledge, FIA – Foundation in Accounting
Subject: Management Accounting
Paper: F2 – MA/FMA
Chapter: Assessing non-financial performance
Chapter Number: 17 of the Practice and Exam Kit
Syllabus Area: C – Performance measurement
Questions Type: CBE MCQs
Exam Section Type: Section A

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Number of the Questions

There are 12 Questions in this F2 MCQ Test that cover Chapter 17; Assessing non-financial performance of ACCA F2 (MA/FMA) Management Accounting Module.

Time

This MCQs test is not time-bound. Take your time and solve them without stress. Pay proper attention and focus. Do not rush or hesitate.

Result

Students will get their F2 CBE MCQ result after they finish the entire test. They will also be able to see the score in percentage, correct and incorrect answers, as well as explanations for the incorrect questions.

Types of Questions

MCQs: Choose one from the given options.
Multiple choice: Choose all answers that seem correct or incorrect, as per the requirement of the question. Keep your eye on the wording “(select all those which are correct/ or incorrect)”.
Dropdown: Select from the list provided.
Type numbers: Type your answer in numbers as per the requirement of the question.

Keywords

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F2 - Chapter 17 - Part A - MCQs

Course: ACCA - FIA
Subject: F2 (MA/FMA) Management Accounting
Chapter: 17 - Assessing non-financial performance
Syllabus Area: F - Performance measurement
Exam Section: Section A
Questions type: MCQs
Time: No Time Limit

INSTRUCTIONS

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REQUEST

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1 / 12

Which of the following best describes the advantage of a balanced scorecard approach?

The balanced scorecard approach enables organisations that are struggling financially to emphasise other areas

The balanced scorecard approach enables organisations to demonstrate their ethical credentials

The balanced scorecard approach enables organisations to more easily benchmark their performance against others

The balanced scorecard approach enables organisations to consider all areas of performance relevant to achieving their strategic goals

2 / 12

In not for profit businesses and state-run entities, a value-for-money audit can be used to measure It covers three key areas: economy, efficiency and effectiveness.

Which of the following could be used to describe effectiveness in this context?

Achieving agreed targets

Avoiding waste of inputs

Obtaining suitable quality inputs at the lowest price

Achieving a given level of profit

3 / 12

Balance Co is looking to introduce a balanced scorecard and is finalizing the measures to use for the 'innovation and learning' perspective.

Which one of the following is not relevant for this perspective?

Number of new products introduced

Level of refunds given

Percentage of sales from new products

Number of ideas from staff

4 / 12

Why would an organisation use non-financial performance measures?

To prevent a narrow focus on short-term financial performance

To encourage short termism

To appear socially responsible

To prevent scrutiny of financial performance

5 / 12

Which of the following would be suitable for measuring resource utilisation in a parcel delivery company?

Number of customer complaints

Cost per consignment

Depot profit league tables

Client evaluation interview

6 / 12

Which of the following are non-financial objectives?

Growth of sales
Diversification
Contented workforce
Increase earnings per share

(ii) and (iii)

(i), (ii) and (iii)

(ii), (iii) and (iv)

(i), (iii) and (iv)

7 / 12

Which of the following would be suitable for measuring resource utilization?

Efficiency
Productivity
Relative market share

(ii) and (iii) only

(i) and (ii) only

(i) and (iii) only

(i), (ii) and (iii)

8 / 12

Qual Co is keen to increase the use they make of non-financial performance measures in their overall performance measurement activities. In particular, they are keen to improve customer retention and so want to focus on the quality of service they provide to their customers.

Which of the following measures would be most appropriate as a measure of service quality?

Number of customer complaints
Number of repeat orders as a proportion of total orders
Sales volume growth

(i) and (iii)

(i) and (ii)

(ii) and (iii)

(i), (ii) and (iii)

9 / 12

Which TWO of the following performance measures would be helpful for a service industry company?

Employee absentee rates

Standard costs and variance analysis

Number of defective units

Net profit margins

10 / 12

A government body uses measures based upon the 'three Es' to the measure value for money generated by a publicly funded It considers the most important performance measure to be 'cost per successfully treated patient'.

Which of the three E's best describes the above measure?

Effectiveness

Economy

Externality

Efficiency

11 / 12

The balanced scorecard measures performance from four perspectives.

What are they?

Customer satisfaction, growth, financial stability and process efficiency

Customer retention, growth, financial stability and process efficiency

Customer satisfaction, growth, financial success and process efficiency

Customer satisfaction, growth, financial success and process effectiveness

12 / 12

Which of the following statements are true?

Non-financial performance indicators are less likely to be manipulated than financial ones
Non-financial performance indicators offer a means of counteracting short-termism

(i) is false and (ii) is true

(i) and (ii) are true

(i) and (ii) are false

(i) is true and (ii) is false